— PRIVACY POLICY —
1. Introduction
Vinod Mart values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
2. Information We Collect
We may collect:
a) Personal Information
- Name, phone number, email
- Address and transaction details
b) Device Information
- IP address, browser type, device ID
c) Cookies & Tracking Data
- Session cookies for improving user experience
d) Message Data
- WhatsApp and RCS conversation data
- Interaction history
3. Purpose of Data Collection
We collect data to:
- Provide and improve services
- Send updates and notifications
- Process orders and support requests
- Ensure compliance with Meta and RCS policies
4. Consent for WhatsApp & RCS Data Processing
By interacting with Vinod Mart, you:
- Provide explicit consent to receive communications
- Agree to processing of your data via WhatsApp and RCS
- Can withdraw consent anytime
5. Legal Basis for Processing
We process data under:
- User consent
- Contractual necessity
- Legal compliance under Indian laws
6. How We Use Collected Data
Your data is used for:
- Customer communication
- Marketing and promotional messages
- Service optimization
- Security and fraud prevention
7. Data Retention & Deletion
- Data is retained only as long as necessary
- Users can request deletion anytime
- Certain data may be retained for legal compliance
8. Data Sharing with Third Parties
We may share data with:
- Meta (WhatsApp Business API)
- Google (RCS messaging services)
- Telecom operators
- Payment gateways
We ensure all third parties comply with data protection standards.
9. Security Measures & Encryption
Vinod Mart implements:
- Encryption for message transmission
- Secure servers and access control
- Regular security audits
10. Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience
- Track usage analytics
- Improve service performance
Users can disable cookies via browser settings.
11. Data Transfer & Storage (India-based)
All data is stored and processed primarily within India, in compliance with applicable data protection laws.
12. User Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
Requests can be made via email.
13. Policy for Children
Our services are not intended for individuals under 18 years. We do not knowingly collect children’s data.
14. Updates to Privacy Policy
Vinod Mart may update this policy periodically. Changes will be posted on our platform.
15. Governing Law (India)
This Privacy Policy is governed by Indian laws, with jurisdiction in Maharashtra courts.
16. Contact Information
Vinod Mart
Address: Vinod Mart, Ghatpuri Naka, Khamgaon, Keshav Nagar, Ghatpuri Road, Khamgaon, Buldhana – 444303
Phone: 9850229030
Email: didwaniyavinod@gmail.com
