Vinod Mart

— TERMS & CONDITIONS —

1. Introduction

Welcome to Vinod Mart. These Terms and Conditions (“Terms”) govern your access to and use of our services, including but not limited to our website, WhatsApp Business communications, RCS messaging services, and any associated platforms (collectively referred to as the “Services”).

By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, you must refrain from using our Services.

2. Definitions

  • “Company” / “We” / “Us” / “Our” refers to Vinod Mart.
  • “User” / “You” / “Customer” refers to any individual or entity accessing our Services.
  • “Platform” refers to our website, WhatsApp Business API, RCS messaging, or any digital interface used.
  • “Content” means all information, text, graphics, and data shared via our Services.

3. Acceptance of Terms

By using Vinod Mart Services, you confirm that you have read, understood, and agreed to these Terms, along with applicable laws and regulations in India, including IT Act, 2000.

4. Description of Services

Vinod Mart provides retail-related services including product listings, customer support, order communication, and promotional messaging via WhatsApp and RCS platforms. Services may evolve or change without prior notice.

5. Eligibility

You must be at least 18 years old or legally capable of entering into a binding contract under Indian law. By using our Services, you confirm your eligibility.

6. Account Registration

Some services may require registration. You agree to:

  • Provide accurate and updated information
  • Maintain confidentiality of login credentials
  • Be responsible for all activities under your account

Vinod Mart reserves the right to suspend accounts with false or misleading information.

7. User Responsibilities

You agree not to:

  • Use the Services for illegal purposes
  • Send spam or unauthorized promotional content
  • Violate any applicable law or regulation
  • Misuse WhatsApp or RCS communication channels

8. Payment & Billing Terms

Where applicable:

  • All payments must be made in Indian Rupees (INR)
  • Pricing is subject to change without prior notice
  • Vinod Mart is not liable for third-party payment gateway issues

9. Subscription Renewal & Termination

If subscription services are introduced:

  • They may auto-renew unless cancelled
  • You may terminate your subscription at any time
  • Vinod Mart reserves the right to terminate accounts violating policies

10. Use of WhatsApp Official API & RCS

By interacting with Vinod Mart through WhatsApp or RCS:

  • You consent to receive transactional and promotional messages
  • You acknowledge that these services are governed by Meta and telecom operator policies
  • You can opt-out anytime by replying “STOP”

11. Message Delivery & Compliance Policy

Vinod Mart adheres strictly to:

  • Meta WhatsApp Business Messaging Policies
  • Google RCS Business Messaging Guidelines
  • TRAI regulations in India

We ensure messages are:

  • Consent-based
  • Relevant and non-spam
  • Compliant with opt-in/opt-out rules

12. Intellectual Property Rights

All content, branding, logos, and materials used by Vinod Mart are our intellectual property. Unauthorized use is strictly prohibited.

13. Confidentiality

Any personal or transactional information shared with Vinod Mart is treated as confidential and handled per our Privacy Policy.

14. Disclaimer of Warranties

Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free services.

15. Limitation of Liability

Vinod Mart shall not be liable for:

  • Indirect or consequential damages
  • Message delivery failures due to telecom or third-party issues
  • Loss of data or profits

16. Indemnification

You agree to indemnify and hold Vinod Mart harmless from any claims arising due to your misuse of Services or violation of Terms.

17. Governing Law (India)

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Maharashtra.

18. Changes to Terms

Vinod Mart reserves the right to update these Terms at any time. Continued use implies acceptance of revised Terms.

19. Contact Information

Vinod Mart
Address: Vinod Mart, Ghatpuri Naka, Khamgaon, Keshav Nagar, Ghatpuri Road, Khamgaon, Buldhana – 444303
Phone: 9850229030
Email: didwaniyavinod@gmail.com